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Onboarding courses

 

Confidently deploy Fin and drive immediate value for your customers and your team with a setup that scales.



Launch Fin

Configure Fin, test the experience, and achieve your first AI resolutions.

Setting up your AI-first helpdesk

Learn how to set up Intercom with the right foundations to run an AI-first support operation from the start.

Fundamentals for support managers

Lead a high-performing, AI-first team to hit aggressive automation targets.

Fundamentals for support agents

Onboard your team to their agent experience.

Getting started with Knowledge Hub

Learn how to manage, control and optimize all your content that powers AI, agents, and self-serve support.

Getting started with Fin AI Copilot

Equip your team with AI Copilot to expand support capacity without increasing headcount.